Sunset Groupe Property Management – Locally owned and operated. We are a full-service vacation rental and property management company proudly located on beautiful Vancouver Island. As your trusted partner, we specialize in managing all aspects of your short and long-term rental properties, private estate properties, and investment properties, including Airbnb, VRBO, commercial properties and renovation and construction management. We are committed to providing exceptional service to our clients and your guests in the Greater Victoria, Cowichan Valley, Great Nanaimo, Oceanside, and Comox Valley areas of Vancouver Island.
We ensure that your vacation rental or investment property is well-maintained and in excellent condition. This includes conducting regular inspections, construction management, addressing any necessary repairs, and coordinating routine maintenance tasks such as landscaping, cleaning, and pest control. Keeping the property in the highest quality condition not only enhances guest satisfaction but also preserves the property's value.
Providing exceptional customer service to guests and tenants is a key responsibility. This involves handling inquiries and reservations, managing check-ins and check-outs, addressing any issues during the stay, and promptly resolving any disputes. For long-term rentals, tenant management also includes screening prospective tenants, preparing lease agreements, and managing security deposits.
Aside from listing and managing your property on popular platforms such as Airbnb, VRBO, our website, or your own website, Sunset Groupe effectively markets your property to attract bookings and maintain high occupancy rates. This includes creating compelling listings, utilizing various marketing channels, setting competitive pricing, and optimizing the property's online presence. Additionally, managing booking calendars, processing payments, and handling cancellations are essential to ensure a smooth rental process.
Sunset Groupe will oversee the financial aspects of your property, including rent collection, payment of bills, and budgeting for maintenance and improvements. Providing regular financial reports and updates to the property owner is crucial to maintain transparency and enable informed decision-making. This also includes staying compliant with local regulations, such as remitting required taxes and adhering to any applicable rental laws.
We understand the importance of maintaining and enhancing the value of your property. That’s why we also offer construction renovation management services to help our clients and their properties reach their full potential. Our team of experts will work closely with you to assess your property’s needs, create a customized renovation plan, and oversee the entire process from start to finish. We collaborate with local, trusted contractors and suppliers to ensure high-quality workmanship and materials while adhering to budgets and timelines and keeping sustainable and zero-waste practices in mind. Whether minor touch-ups or a construction renovation, our services can enhance your property’s look and functionality to boost its marketability and long-term value, providing a solid return on investment.
At Sunset Groupe, we understand the importance of maintaining a clean and hygienic environment in vacation rentals and investment properties. As a dedicated property management company, we take our cleaning management responsibilities seriously and ensure that every property under our care receives the highest level of attention.
Our team at Sunset Groupe efficiently coordinates and schedules regular cleaning services between guest stays for vacation rentals or at agreed-upon intervals for long-term rentals. We supervise the cleaning staff, ensuring that they adhere to our high-quality cleaning standards and maintain the impeccable image of the properties we manage.
Sunset Groupe periodically arranges deep cleaning sessions, focusing on areas that require special attention, such as carpets, upholstery, and appliances. Investing in thorough cleaning practices, we help maintain the properties’ freshness and appeal while extending the lifespan of furnishings and fixtures.
We proactively restock essential supplies, such as toiletries, paper products, and cleaning materials, to ensure that guests have everything they need during their stay. Additionally, we provide cleaning staff with the necessary supplies to effectively maintain the properties under our care.
At Sunset Groupe, we manage the laundering and replacement of linens, towels, and other bedding materials with utmost diligence. We ensure that each property has an ample supply of clean, high-quality linens and arrange for their regular laundering and replacement as needed.
We recognize the importance of environmental responsibility, Sunset Groupe is committed to incorporating sustainable practices and using zero waste products in our cleaning management services. We select eco-friendly cleaning products, minimize single-use items, and promote waste reduction to reduce our environmental footprint. Our emphasis on sustainability not only contributes to a healthier environment for guests and the local community but also aligns with our dedication to responsible property management.
Our team conducts thorough inspections after each cleaning session, guaranteeing that the properties meet Sunset Groupe’s stringent cleanliness standards. We promptly address any issues and provide feedback to the cleaning staff to uphold our commitment to consistent quality.
Sunset Groupe invites potential clients on Vancouver Island to complete our application form, helping us understand your investment property and preferences. This enables us to assess the potential for a successful partnership, leveraging our exceptional service and expertise. Our team will review your application and follow up shortly. Thank you for your interest in Sunset Groupe Property Management.
